Market Insights:
The Speech Analytics Market was valued at USD 1.8 Bn in 2021, at CAGR of 20.2% during the forecast period (2022-2030), and the Market is projected to be worth USD 9.4 Bn by 2030.
Driver:
The increased adoption of Speech Analytics in the Communication Services industry is due to high workability, Stability of structure, good quality, and Demand for making things better. The demand for Speech Analytics also has other significant aspects, such as analysis, purchasing volume, costs, pricing analysis, and regulatory framework. Additionally, the increased demand of Speech Analytics in many sectors also boosts the market growth during the forecast period.
Speech analytics, also known as interaction analytics, is a type of technology that uses artificial intelligence to comprehend, process, and analyse human speech. Speech analytics are used in contact centres to evaluate call recordings and transcripts from digital channels such as chat and text messaging. Speech analytics aids in the collection of client information in order to enhance communication and future interactions. In contact centres, speech analytics may be utilised to record client interactions and expose the knowledge required to develop efficient cost-cutting and customer-service initiatives.
Speech Analytics Market Research Report” was just released by Market Research Community. It is divided into several categories, including type (Solution, Service), End Use (BFSI, Telecom, IT, Retail, Healthcare, Hospitality), Deployment (On-Premise, Cloud), Enterprise Size (Small & Medium Enterprise, Large Enterprise), and companies (Verint Systems, Avaya, Calabrio, CallMiner, Clarabridge, Almawave, Voci Technologies, Zoom International, NICE Systems, Genesys, HPE, Tatwa Technologies, Uniphore Software Systems, Micro Focus, Avaya, Google, AWS, Vonage, OpenText, Calabrio, Eleveo, Almawave), According to the analysis of Market Research Community, The market is projected to grow at a significant pace reaching a CAGR of approximately 9.4%, over the forecast period of 2022–2030
Report Coverage:
| Report Attributes | Report Details |
| Study Timeline | 2018-2030 |
| Market Size in 2030 (USD Billion) | 9.4 Billion |
| CAGR (2022-2030) | 20.2% |
| By Type | Solution, Service |
| By End Use | BFSI, Telecom, IT, Retail, Healthcare, Hospitality |
| By Deployment | On-Premise, Cloud |
| By Enterprise Size | Small & Medium Enterprise, Large Enterprise |
| By Geography | North America, Europe, Asia Pacific, Latin America, Middle East and Africa |
| Key Players | Verint Systems, Avaya, Calabrio, CallMiner, Clarabridge, Almawave, Voci Technologies, Zoom International, NICE Systems, Genesys, HPE, Tatwa Technologies, Uniphore Software Systems, Micro Focus, Avaya, Google, AWS, Vonage, OpenText, Calabrio, Eleveo, Almawave |
Covid-19 Impact:
The COVID-19 pandemic has had a substantial negative influence on the Speech Analytics market in many different regions of the world. The factors such as limited availability of raw materials, transportation restrictions, the shutdown of manufacturing facilities, and economic slowdown are the major impacts of COVID-19 which hampered the market growth. Shipments were impacted during the initial lockdown due to halted automotive productions and stringent government rules. The overall impact of COVID-19 on the industry is estimated to be minimal because the situation has stabilised. Post covid-19, there was a positive impact on the market growth due to the increased industrial manufacturing processes and rising demand for environment-friendly alternatives.
Industry Competitive Landscape:
The research includes comprehensive profiles of the key players in the market and an analysis of the competitive landscape. The market for sample preparation has grown more quickly as a result of the spike in research and development (R&D), product innovation, different business strategies, and application releases. Key players in the market include-
Verint Systems, Avaya, Calabrio, CallMiner, Clarabridge, Almawave, Voci Technologies, Zoom International, NICE Systems, Genesys, HPE, Tatwa Technologies, Uniphore Software Systems, Micro Focus, Avaya, Google, AWS, Vonage, OpenText, Calabrio, Eleveo, Almawave
Market Segment Analysis:
By Type
- Solution
- Service
By Deployment
- On-premise
- Cloud
By Enterprise Size
- Small &Medium Enterprises (SMEs)
- Large Enterprises
By End Use
- BFSI
- Telecom
- IT
- Retail
- Healthcare
- Government
- Hospitality
- Others
Region
The regional segment includes Asia Pacific, Europe, North America, the Middle East, and Africa, Latin America. In 2021, some of these regions expected to contribute the largest share during the forecast period.
The factors such as the large and easy availability of basic things, rising purchasing power among the population, and favorable government policies and industrial facilities are estimated to accelerate the industry growth in the region. The growing rate of industrialization is anticipated to boost the presence of Speech Analytics industries in the region.
Key Speech Analytics Market Trends
– Based on type, sub-type, technology utilised, applications, end-users, and geographies, the research identifies, defines, and predicts the Global Speech Analytics Market segments.
– Largest Market Share Held by Industry to Industry for Speech Analytics
– Based on their expected growth, development patterns and prospects for the future, and contributions to the overall market, it analyses the micro markets.
– Demand from the geographical area is estimated to boost growth.
– Growing Market Segment Adoption in the Speech Analytics Industry
– Over the forecast period, higher growth rates are anticipated in in some regions
Why Purchase the Industry Report by MRC
There is a huge amount of information in the report, including market trends and business opportunities for the forecast period.
Segments and sub-segments include quantitative, qualitative, value (USD Million,) and volume (Units Million) statistics.
Data at the regional, sub-regional, and national levels also includes information on the market’s supply and demand dynamics.
The competitive landscape includes the proportions of important players, recent innovations, and strategy.
Comprehensive product offerings, important financial data, latest advancements, SWOT analysis, and key player tactics.
Table of Content
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Research Methodology
The Market Research Community offers numerous solutions and its full addition in the research methods to be skilled at each step. We use wide-ranging resources to produce the best outcome for our customers. The achievement of a research development is completely reliant on the research methods implemented by the company. We always faithful to our clients to find opportunities by examining the global market and offering economic insights.Market Research Community are proud of our widespread coverage that encompasses the understanding of numerous major industry domains. Company offers consistency in our research report, we also offers on the part of the analysis of forecast across a range of coverage geographies and coverage. The research teams carry out primary and secondary research to carry out and design the data collection methods.